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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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rosemary hendley

July 29, 2025

5  out of  5
rating by rosemary hendley
"We added a new vehicle to our auto policy. Skylar gave us superior service. Literally, within minutes the new automobile was added to our policy and an email was sent to us with the temporary ID Card. Highly recommend this Agency!!"
We responded:
"We are thrilled that you had a fabulous experience!!! WELCOME to our Agency and State Farm!"
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Sharif Ahmad Rassuli

July 23, 2025

5  out of  5
rating by Sharif Ahmad Rassuli
"Very good, Very friendly person"
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Brenda Derby

July 23, 2025

5  out of  5
rating by Brenda Derby
"Mitchell was very helpful with the questions I had about RV insurance! Was a pleasure to deal with him!"
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Rob Eachus

July 23, 2025

5  out of  5
rating by Rob Eachus
"As long-time State Farm clients in Pennsylvania, we chose Jody Brackins office with State Farm in Rising Sun, MD after purchasing a cottage on the bay for home owner insurance as well as an additional policy for a golf cart. Throughout the process, Mitchell Simon has been our contact and we could not be happier with the service that we have received. Mitchell has been nothing but polite and courteous. He has answered every question that we had. If there was any doubt, he quickly researched and provided the needed information. Additionally, Mitchell has been prompt in returning emails, texts, and forwarding documentation to our lender, who was equally impressed with Mitchell. Besides being professional, Mitchell is also very personable, making us feel like their most important client every time we called. We would, and will, highly recommend Jody Brackins State Farm office and please ask for Mitchell Simon - you cannot find better customer service. Thank You for helping our family to realize a dream!"
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Beshdad Barreau

July 22, 2025

5  out of  5
rating by Beshdad Barreau
"Mitchell Simon was very professional and took his time explaining all the coverages for both my homeowners and auto policy. Definitely recommend. Wonderful experience."
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Ed DeMayo

July 22, 2025

5  out of  5
rating by Ed DeMayo
"Mitchell was helpful and stuck with me through endless questions and general swaying between my old company and hime."
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Aron May

July 22, 2025

5  out of  5
rating by Aron May
"Bailey acted fast and efficient along with being customer friendly!"
We responded:
"Thank you Aron for your Review! We are happy to hear that you had an efficient experience."
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Jean David

July 18, 2025

5  out of  5
rating by Jean David
"Taryn Giles is the best! Professional, knowledgeable and overall very pleasant to talk to like you’re talking to “a good neighbor” 😊😁. But seriously, Im so glad that I picked up the call and got to talk her. She helped me get the same coverage/better than my current insurance provider. Thank you!"
We responded:
"Thank you for the Review! We love knowing that we are protecting you better and providing great knowledge to you!"
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Patricia Bloomquist

July 18, 2025

5  out of  5
rating by Patricia Bloomquist
"Very helpful with my needs for insurance. Made sure everything was correct and best offers."
We responded:
"Thank you for the review! It is so great to hear!!"
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Bambi Wood

July 18, 2025

5  out of  5
rating by Bambi Wood
"State farm has been so amazing and have went above to save me money I was with a company for 30 years and they had me paying 265.00 for just collision liability only after being with that company for 30 plus years to have left them only once and go back to them for them to give me a high price was more than enough for me to leave and thank God that I found State farm insurance because times are hard money is even harder to come by and I'm very happy with the quotes that I have from them and how they always are trying to save me money go with them if you want to be done fair"
We responded:
"WOW! I am glad that we not only saved you money, you entrusted us with your insurance! WELCOME!"
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Jennifer Granger

July 17, 2025

5  out of  5
rating by Jennifer Granger
"Excellent customer service. Very responsive and got our insurance needs taken care of very quickly."
We responded:
"Thank you for this review!!! We appreciate you! We also LOVE referrals!"
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Dawn Witmer

July 17, 2025

5  out of  5
rating by Dawn Witmer
"The only way I could have been more satisfied is if my State Farm agent Jody Brackins paid my bill for me. Ha. 😜"
We responded:
"So True! Thank you for entrusting us!!!"
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Dylan Johnson

July 16, 2025

5  out of  5
rating by Dylan Johnson
"Working with Mitchell Simon has been an absolute pleasure. From the very beginning, he took the time to understand my needs and explained every insurance option in clear, simple terms. His deep knowledge of policies and coverage made me feel confident I was making the right choices. What really stood out was how helpful he was throughout the entire process—patiently answering all my questions, following up promptly. Mitchell went above and beyond to ensure everything was handled smoothly and professionally. If you're looking for someone who's not just selling insurance but genuinely cares about protecting what matters most to you, I highly recommend Agent Mitch🕵️‍♂️ He’s the real deal."
We responded:
"That is wonderful to Hear!!!! Thank you for your review! We are so glad that Mitchell really stood out and provided you with Professionalism and Great Service!! "
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Rachel

July 16, 2025

5  out of  5
rating by Rachel
"Cassie Reeder was awesome!! Professional and super helpful, got me the best rate possible!! Would definitely recommend"
We responded:
"Thank you for the Review Rachel! It means everything to us that we are providing Professional and we are super helpful! We love Referrals too!"
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Brian Poling

July 16, 2025

5  out of  5
rating by Brian Poling
"Anna Rose Garber is the best Insurance Agent I’ve ever had and I’ve had many over the decades. Very professional, knowledgeable, courteous and very patient. I would highly recommend her to anyone considering purchasing automobile, home or any type of insurance! Skyler Pollak is the 2nd best Insurance Agent I’ve ever had and she’s closing fast on Anna Rose! We spoke about a month ago as I had an issue with my homeowners insurance not being on autopay. She remembered and responded immediately and corrected the problem. Like Anna Rose, Skyler is very courteous, knowledgeable, professional and very patient handling any problems that may arise. I highly recommend her to anyone considering purchasing auto, home or any type of insurance. Jody, congrats you have a wonderful staff! Regards, Brian Poling"
We responded:
"Brian! Thank you for this we are Happy to have you with State Farm! Welcome! We love hearing you were well taken care of! ~Jody Brackins State Farm Agent"
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Carol B

July 16, 2025

5  out of  5
rating by Carol B
"I highly recommend this agency. I felt comfortable. Not pressured. My questions were answered which put me at ease! Pam Preston, you are an asset to State Farm. Thank you, for taking excellent care of this State Farm policy holder. I appreciate all your efforts. 😎"
We responded:
"Thank you Carol! We are happy that there was no pressure and that we answered your questions!"
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Zachary Abot

July 15, 2025

5  out of  5
rating by Zachary Abot
"Mitchell Simon made getting insurance for my new car fast and stress-free. He walked me through my options clearly and helped tailor coverage that fit my needs perfectly. His professionalism and responsiveness made the whole process a breeze—I highly recommend him."
We responded:
"Thank you for the review! This is fabulous to hear and just the way we like it clear and tailored!"
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Sian Salsbury

July 11, 2025

5  out of  5
rating by Sian Salsbury
"Anna Rose is fantastic. She has been helping me switch my auto insurance with State Farm and setting up homeowners insurance. Her helpfulness and expertise convinced me to return to State Farm insurance. July 11, 2025 Another fantastic experience. No sooner had I put my phone down from texting a question that I got a phone call for an answer. I got a well informed answer I had about Safeguard Properties who had left a notification about a coming inspection. She then answered questions I had about my coverage. As always this agency provides fantastic service. They are why I am and stay with State Farm."
We responded:
"Thank you Sian! Your review means a lot!! Thank you and Welcome to State Farm and our Agency!"
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Fae Hicks

July 11, 2025

5  out of  5
rating by Fae Hicks
"Mitchell was quick to respond, efficient, and caring. I was 100% satisfied."
We responded:
"Thank you for the Review! We are happy to hear that Mitchell really was efficient and caring and that you were 100% satisfied with your experience!"
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Christopher Bober

July 8, 2025

5  out of  5
rating by Christopher Bober
"great service from Skyler Pollak"
We responded:
"Thank you for your review of our Agency! We really appreciate it!"
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Valeria MacDonald

July 7, 2025

5  out of  5
rating by Valeria MacDonald
"Skyler is wonderful. Very fast and helpful."
We responded:
"Thank you for your review! We love hearing that Skyler was able to be efficient and helpful!!"
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Franco Bellafante

July 7, 2025

5  out of  5
rating by Franco Bellafante
"I wish to thank my State Farm Representative, Taryn Giles, for the outstanding service she provided with the preparation of my Homeowners and Automobile Insurance needs."
We responded:
"WOW! We appreciate your review and we are so happy that our standard of outstanding service was given to you by Taryn! WELCOME!"
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Inanna Tyche

July 2, 2025

5  out of  5
rating by Inanna Tyche
"Mitchell is an excellent representative and so happy we cossed paths he was my angel."
We responded:
"Great Review! We are so appreciative that you had a great experience with our Risk Advisor Mitchell! Thank you!"
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Dan Radoescu

July 2, 2025

5  out of  5
rating by Dan Radoescu
"Very good"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ernest OBryan

June 27, 2025

5  out of  5
rating by Ernest OBryan
"Great rep."
We responded:
"Thank you for your review! ~Jody Brackins State Farm Insurance Agent!"